A report from Transalis: Retail resilience in a time of recession
Business report with 3 beneficial strategies to build retail resilience during a time of recession. Optimise and automate business processes and save on costs.

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How can retail businesses build resilience during periods of economic uncertainty?
Retail businesses build resilience during uncertain economic periods by tightening the processes that most affect cost and cash flow. This means using better supply and demand data to optimise stock replenishment, removing manual work from customer service so staff can focus on higher value tasks, and automating invoice and document exchange with trading partners to reduce overheads and meet international eInvoicing requirements.
The looming recession, indicated by the Bank of England*, has further pressurised businesses into building greater retail resilience.
“If a country has higher energy prices, a falling exchange rate, trade restrictions that push up goods prices, expectations among businesses and consumers of much higher inflation in a year’s time and a tight labour market, forcing wages higher, though not as high as inflation, the outlook is especially tough. Add into the mix a decade of modest inflation going into the pandemic, which most other countries have not had, pointing to a lack of underlying inflation in their economies, and you have an even worse situation.”
The Guardian**
The latest forecast is yet another in a string of challenging circumstances faced by most B2C businesses. Increasing product and manufacturing costs combined with reduced consumer buying power does not bode well for a prosperous future. However, there are ways to mitigate the impact of a recession.
Our report, Retail Resilience in a Time of Recession, delves into the business strategies that organisations should implement to optimise their business processes and reduce costs. This is covered in three critical areas;
- Optimise stock replenishment
- Remove manual processes from the customer service department
- Future-proof international trade
With many already reporting downturns in revenue, retailers need to act fast in delivering savings with long-term benefits for the business.
Forward-thinking business decision-makers are revisiting their processes and discovering opportunities to cut costs and create efficiencies. Using EDI stock reporting and replenishment, for example, optimises the balance between supply and demand. Businesses should also be reducing the admin burden on customer service teams by implementing process automation and system integration. Finally, finance teams need to consider AR process automation to reduce overheads, efficiently collect revenue, and meet international eInvoice requirements.
Read about all of these strategies in detail, with supporting case studies and examples by downloading your own copy of the full report.
Frequently asked questions
- How does stock replenishment planning help retailers manage a downturn?
Better stock replenishment planning helps retailers keep supply and demand more closely matched, using data rather than guesswork to decide when and how much to reorder. This reduces the risk of overstocking, which ties up cash, and understocking, which leads to missed sales, helping the business manage cost pressures more effectively.
- How can retailers reduce the administrative burden on customer service teams?
Retailers can reduce the burden on customer service teams by automating repetitive manual processes and integrating the systems those teams rely on. Removing tasks such as manual order checks or repeated data entry frees staff to spend more time on the customer interactions that actually need a person's judgement.
- What does it mean to future-proof international trade for eInvoicing?
Future proofing international trade means making sure invoicing and document exchange with overseas trading partners can meet each country's eInvoicing requirements as they come into force. Automating this exchange, rather than relying on manual or paper based processes, helps finance teams stay compliant across markets while reducing the administrative overhead of managing multiple formats and rules.
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